Guided pilot

Start a guided Saleringo pilot

Choose one customer outcome and one priority journey. The 60-day pilot costs USD 6,000 once before tax. Saleringo recommends the scope, implements it, tests it, and launches it with your team.

Review the 60-day pilot plan Request a written pilot scope

Step 5 of 6Prepare my launch

What must we decide before launch?

Current decisionsLandscaping & lawn care

Continue to Get my written launch plan

Colleagues review a written plan at a shared table — Your pilot starts with a shared definition of success, not a promised result.

Choose the result to prove

Choose one result to test.

These are configurable success plans, not customer testimonials or measured Saleringo results.

Hospitality

Turn room and arrival questions into a complete front-desk request.

See the workflow Clinics and wellness

Collect the service need and route sensitive or clinical questions to staff.

See the workflow Retail and commerce

Connect product and order questions to a customer record and next action.

See the workflow Restaurants and venues

Move availability, group, booking, and event questions into assigned work.

See the workflow Professional services

Prepare an enquiry, consultation, estimate, or callback without losing context.

See the workflow Education and public service

Use approved information and send each request to the responsible team.

See the workflow

Early operating evidence

One early venue pilot

One early wedding-sector venue pilot observed from 1 July to 13 August 2026. This is a limited operating observation—not a universal benchmark or guaranteed result. Test estimates were excluded.One early reference point—not the business case for every industry.

Measure the same questions against your own baseline Download the buyer evidence pack (PDF)

14 of 23observed sessions happened outside business hoursLimited early pilot

13 of 14web-chat sessions were classified as valid conversationsLimited early pilot

9 of 14web-chat sessions captured a customer contactLimited early pilot

4 of 5identifiable high-intent sessions happened outside business hoursLimited early pilot

Each filled mark is one observed session. Unfilled marks complete that sample. The four samples overlap; do not add them together.

60-day evidence plan

A proposed 60-day schedule

Timing and acceptance criteria are agreed in writing. The pilot does not promise a particular business result.

Before day 1Record the starting point
Count eligible enquiries, present handling, staff effort, completion, and exceptions.
Days 1–20Build and approve
Configure one journey, test real question patterns, and approve the human handoff boundary.
Days 21–50Run the agreed scope
Observe answers, customer records, business actions, staff ownership, and unresolved work.
Days 51–60Review the evidence
Compare against the baseline, document exclusions, and decide whether to stop, adjust, or expand.

Buyer-owned scorecard

Measure completed work.

AreaWhat success meansEvidence to collect

Customer accessQuestions answered or correctly routedEligible enquiries, answer status, route, and response time

Next actionBookings, quote requests, cases, or callbacks createdAgreed actions created ÷ eligible conversations

Work completedAssigned work that reaches an agreed completion stateCompleted actions ÷ actions created

Staff effortManual notes, duplicate entry, chasing, and avoidable handoffsCompare the same work before and during the pilot

Safe handlingUncertain or sensitive requests transferred according to the ruleReview every exception and the evidence used

Agree the launch gate.

Record the test, expected result, responsible reviewer, and evidence for each item. An unresolved critical issue blocks activation until reviewed.

Approved answers match the current source and handle missing information.
Sensitive or uncertain requests reach the named staff owner with context.
Actions, failures, and duplicate requests are checked in the connected system.
Data fields, access, retention, support contacts, and the stop decision are approved.

Prepare my launch brief

Prepare my launch

Confirm six decisions for your first customer journey.

Choose “Not sure yet” when needed. Do not enter passwords, payment details, or customer records.

Current decision: Not sure yet — recommend the first journey · Phone
Complete when: All six choices, including the responsible role and success measure, appear in the summary.
Next action: Review the choices below, then continue to the written launch-plan request.

Customer requestMain channelApproved information sourceNext action to createResponsible or approval roleFirst launch success measure

Working assumptions · 0 of 6 reviewedNot sure yet — recommend the first journey

Not sure yet — recommend the next action · Not sure yet — confirm the responsible role · Faster completion

6 choices still use visible working assumptions.

Only reviewed choices are saved. “Not sure yet” is a valid choice.

Continue with these visible working assumptions

Publication rule

What a published result must include

Named starting baseline and measurement period
Approved product, channel, workflow, and location scope
Observed result with method and material exclusions
Customer permission for its name, words, and result

Put your pilot scope in writing.

Confirm the baseline, success measures, staff owner, price, and end-of-pilot decision before activation. No payment is taken by this request.

Request my written pilot scope