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SALERINGOSITE v1.27.0
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Developer resources

Connect one approved customer action with explicit authentication, workspace scope, permission, retry, error, and audit behavior.

Start the integration guideReview the API contract
One request. A traceable result.Illustrative integration design, not a connected customer system.
  1. 01
    Customer request
    Need
    Arrange a callback
    Collect
    Approved contact fields
  2. 02
    Permission boundary
    Credential
    Server-side only
    Scope
    One workspace and operation
  3. 03
    Owned work
    Reference
    Request ID
    Responsibility
    Named staff owner
Failure is a separate outcome.

Retain the request, record the reason, and route it to an owner. A timeout is never a completed action.

Contract example and implementation context
Developers reviewing application code on a large screen
Plan one governed customer action, test its failures, then connect it.
Illustrative contract
POST/cases
Permission
case.create
Test first
failure paths
Workspace
explicit
Proof
request ID

Your approved deployment determines the origin, credentials, operations, data region, and available events.

Implementation checklist

Prove one customer action before connecting the next system.

Your approved deployment determines the origin, credentials, operations, data region, and available events.

  1. 1 · Choose the eventStart with a customer record, case, approved answer, or staff handoff.
  2. 2 · Confirm the contractRecord the operation, permission, workspace source, and fields your server will send.
  3. 3 · Test failure firstExercise unauthorized, invalid, conflict, rate-limit, and temporary-service outcomes.
  4. 4 · Trace completionKeep the request ID and connect the API result or webhook to the resulting work.

Request and result

Example read request

GET /knowledge/facts
Authorization: Bearer <server-token>
X-Workspace-Id: <workspace-id>

What your integration must retain

HTTP 200
X-Request-Id: req_...

{ "items": [], "nextCursor": null }

Failure handling

StatusMeaningClient action
401Credential is missing, expired, or invalidStop; refresh through the approved server flow.
403Identity lacks the exact permission or scopeDo not retry; request an access review.
409State, version, idempotency, or approval conflictsRead the conflict and reconcile before another command.
422The request does not match the published schemaCorrect the named fields; do not retry unchanged.
429The integration is sending too quicklyHonor the supplied wait guidance and apply backoff.
5xxA temporary service failure may have occurredPreserve IDs; retry only when the operation permits it.

Implementation support

Do not send credentials, customer secrets, or raw payment data. Include the contract version, environment, operation, timestamp, and non-sensitive correlation ID.

Open the contact path

Check one integration contract.

Confirm authentication, permissions, timeouts, duplicate handling, and failure evidence for the approved deployment.

Open the integration guide