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SALERINGOSITE v1.27.0

Saleringo pricing

AI customer conversations, a connected CRM record, and a next action. Set up with your team.

AI Consultation Launch

Start with one customer channel and one workflow: bookings, quotes, or service requests.

Monthly service, from
$1,500 / month
One-time setup, from
$4,800 once

First month + setup$6,300

USD. Before tax and extra use.

Get my proposal
Illustrative service workflow
  1. One customer channel

    PhoneWeb chatMessaging

    Approved answers, customer capture, and staff handoff

  2. Prepared customer record

    Request
    Visit request
    Contact
    Captured
    Status
    Needs confirmation
  3. A staff-owned next step

    Confirm availability

    A captured request is not a confirmed booking.

Illustrative photo of a team reviewing implementation documents together
Setup is implementation work

Journey design, connection work, testing, and guided launch

Illustrative photo
First year, paid monthly
$22,800
Includes one-time setup
First year, paid annually
$20,100
Includes one-time setup
60-day guided pilot
$6,000
One-time pilot price

Annual prepay saves $2,700 versus 12 monthly payments. USD, before tax and extra use.

Your selected business example: Public transit services

Public institutions & citizen services

Example customer request
Where can I check the weekend timetable for route 12 from the station?
Workflow to scope
Transit route enquiry / Timetable and notice review / Journey information sent
Responsible team
Transit information coordinator
Core CRM fields
Transit reply preference, Route or line, Stop and direction, Planned travel day
Prepared result
Prepare a timetable enquiry with route, boarding stop, direction, and travel day.

Country availability, providers, connection work, data terms, service commitments, tax, and cancellation terms are confirmed in your written order before signature.

Starting packages

Compare the complete starting price and first-year cost.

Prices are approved starting prices in USD before tax. Your written order confirms country eligibility, connections, usage, payment dates, and cancellation terms before you sign.

One high-value customer journey

AI Consultation Launch

$1,500 / month$4,800 setup · $1,500 monthly or $15,300 annual prepay, plus setup
$22,800 monthly-billing path · $20,100 annual-prepay pathAnnual prepay saves $2,700 against 12 monthly payments.

Start with the phone, website, or message channel that creates the most missed work.

  • 1 channel, 1 customer journey, 1 location
  • 5 team members, 1 language, 1 integration
  • 1,000 voice minutes or 2,500 digital conversations
  • Extra use: $0.22/voice minute or $0.25/digital conversation
Request this plan in writing
Phone, web, and messaging

Omnichannel Sales & Service

$4,500 / month$12,000 setup · $4,500 monthly or $45,900 annual prepay, plus setup
$66,000 monthly-billing path · $57,900 annual-prepay pathAnnual prepay saves $8,100 against 12 monthly payments.

Connect phone, website chat, and one messaging channel to the same customer history.

  • 3 customer journeys and 5 locations
  • 25 team members, 3 languages, 3 integrations
  • 4,000 voice minutes plus 10,000 digital conversations
  • Extra use: $0.18/voice minute and $0.20/digital conversation
Request a connected-channel scope
Chains and institutions

Enterprise & Multi-location

From $9,000 / monthSetup from $25,000 · annual agreement
From $133,000 in the first contracted yearFinal price, term, usage, and rollout phases are shown in the approved order.

Roll out across locations, departments, languages, and more complex buying teams.

  • A rollout plan fitted to your locations and teams
  • Security, purchasing, and integration support
  • Named implementation lead and phased launch
Request a phased rollout scope
60-day guided pilot · $6,000

Prove one customer journey before deciding on a wider rollout.

  • One priority customer outcome and one priority channel
  • Guided design, approved information, handoff rules, testing, and launch review
  • Success measures agreed before activation
  • Included usage, connections, end date, and next-step options confirmed in writing
Define the pilot scope
Billing detailsOpen invoice examples, usage rates, and the full plan table

Sample purchase ledger

See an opening invoice example and what a normal month looks like.

AI Consultation LaunchMonthly billing example
First monthly subscription
$1,500
One-time guided setup
$4,800
Example extra use
$0
Tax
Not included

Estimated combined opening amount$6,300

If subscription and setup are invoiced together. Normal month before tax and extra use: $1,500. Your order confirms the actual payment schedule.
Omnichannel Sales & ServiceMonthly billing example
First monthly subscription
$4,500
One-time guided setup
$12,000
Example extra use
$0
Tax
Not included

Estimated combined opening amount$16,500

If subscription and setup are invoiced together. Normal month before tax and extra use: $4,500. Your order confirms the actual payment schedule.

Swipe sideways to compare every plan column.

Starting package comparison
What the buyer needsAI Consultation LaunchOmnichannel Sales & ServiceEnterprise & Multi-location
Starting price$1,500/month + $4,800 setup$4,500/month + $12,000 setupFrom $9,000/month + setup from $25,000
Customer channelsOne priority channelSeveral connected channelsChannels by location, team, or country
Business actionsOne priority booking, quote, service, or routing journeyConnected CRM, bookings, quotes, service, and follow-upGoverned journeys across departments and systems
Human handoffOne accountable teamMulti-team routing and takeoverRole, location, approval, and escalation model
ImplementationGuided focused launchCross-channel implementationPhased program and procurement support
Included use1,000 voice minutes or 2,500 digital conversations4,000 voice minutes plus 10,000 digital conversationsShown in your approved order

What each charge pays for

Separate the subscription, the setup, and usage above the allowance.

Monthly or annual subscription

The active package, included team, channels, journeys, connections, and usage.

One-time guided setup

Conversation design, CRM structure, approved knowledge, routing, connection work, testing, staff handoff, launch approval, and the agreed rollout plan.

Extra use

Only usage above the included amount, using the published per-unit package rate.

Order-specific items and tax

Country eligibility, tax, provider charges, and extra connection work are shown before signature.

Why CRM is part of the price

Answering is only the first step. Saleringo keeps the business work moving.

  1. Phone · web · messagesCustomer asks once
  2. One customer recordDetails stay together
  3. Booking · quote · taskThe next action starts
  4. Owner · due date · follow-upYour team knows what to do
Example workflow structure—not live customer data or a performance claim.

Extra use on Launch is $0.22 per voice minute or $0.25 per digital conversation. On Omnichannel it is $0.18 and $0.20. Your written order confirms the applicable tax treatment, billing schedule, cancellation date, renewal, and paid term before you accept.

Estimate an example bill

60-second plan recommendation

Choose six details. See your likely plan and global commercial-review needs.

No technical setup is required. Choose what customers need to finish and where they contact you. Saleringo designs and implements the solution.
Reviewed choices0 of 6 reviewed

Working assumptions: Book or reschedule an appointment · Phone calls · I am still estimating demand

Next action: review 6 remaining choices.
1. What should the customer finish?
2. Where do customers contact you most?

Global planning worksheet

Estimate published USD pricing before requesting a binding written quote.

Enter expected use for a normal month. This is a planning illustration, not a quote, tax calculation, eligibility decision, or revenue forecast.
Billing assumption
Which included-use option should Launch use?
Optional deeper business caseEstimate recovered demand, staff time, and setup payback

Editable business case

Estimate the break-even point with your own numbers.

This is a planning scenario, not a promised result. Replace every assumption with your own baseline and use gross profit—not revenue—when that is the safer decision measure.

Monthly planning estimate

Recovered customers
28.0
Recovered gross value
$4,200
Staff time value
$1,000
Value after monthly plan
$3,700
Estimated setup payback: 1.3 months

Validate this estimate during the pilot using answered demand, completed next actions, staff time, and customer value from your own systems.

Buyer questions

Know what you are buying before the proposal.

Do we have to build or configure the AI ourselves?

No. You identify the customer outcome, source material, and approvers. Saleringo designs the conversation, maps the workflow and integrations, configures the approved solution, tests it, and supports launch.

When is the setup fee charged, and what does it cover?

The payment schedule is stated in the written order before signature. The setup scope covers the agreed conversation design, CRM structure, approved knowledge, routing, connection work, testing, staff handoff, launch approval, and rollout plan.

What is a digital conversation, and when does extra use begin?

The order defines the applicable conversation boundary and measurement source for the selected channel. Extra-use billing begins only above the included amount and uses the published package rate. Any provider pass-through charge must be identified before signature.

How will we know what the final price includes?

The public plan shows the monthly price, setup fee, included channels, locations, users, integrations, and usage. Before you sign, your order confirms taxes, country eligibility, start date, any extra connection work, and the exact cancellation term.

What happens if we choose monthly or annual billing?

Monthly and annual options use the displayed planning rates. The written order confirms invoicing dates, payment method, cancellation date, renewal, plan changes, paid term, and any proration before you accept.

How are tax, billing currency, and country eligibility handled?

Displayed prices are USD and exclude tax. Before signature, the order identifies the billing currency, tax treatment, payment schedule, country and channel eligibility, and any approved pass-through charges. No unlisted country or channel availability is implied.

What happens if a payment fails, or if we need a refund?

The signed order states failed-payment handling, service notices, suspension conditions, and any refund eligibility before billing begins. This managed programme does not publish a blanket refund promise that could conflict with an approved order; the self-serve product publishes its own terms on its own pricing page.

What happens to our data when the agreement ends?

The order and DPA state the processing roles, data region, providers, transfer basis, retention, export, return, and deletion process. Review those terms before signature rather than relying on an unstated default.

What exactly happens before launch?

Saleringo organizes approved knowledge, configures the customer experience and CRM, connects the agreed systems, tests common and exceptional requests, obtains your approval, and then activates the agreed rollout.

Prove one journey first.

Define one customer journey, baseline, success measures, handoff, and end-of-pilot decision.

Review the 60-day pilot plan