Physiotherapy & rehab
Turn service questions into an appropriate consultation request.
Physiotherapy & rehabilitation demo
Hear the conversation. Watch the customer record take shape.
Can reception arrange an initial appointment at the rehabilitation clinic?
- Phone
- —
- Contact permission
- Not yet confirmed
- Customer request
- Waiting for the conversation
- Access information
- —
Created after the request is captured
To Contact & permission required
The update is prepared after the conversation.
Illustrative workflow
The answer is only the beginning.
The question, useful details, and next action stay together. Your team confirms the commitments.
Customer
Do you help with shoulder recovery, and is there an evening appointment?
- AI phone
- Website chat
Appointments & care
Turn service questions into an appropriate consultation request.
A visitor asks about an assessment, location, schedule, and what documents to bring.
Saleringo
I can capture your preferred time and contact details. The care team will confirm availability and share approved visit information. Clinical questions go to a person.
Create an appointment request using clinic-approved service information.
Never assesses an injury, recovery plan, urgency, or treatment suitability.
Prepared request
- Visitor contact
- Example customer
- Service interest
- Service interest
- Preferred time
- Preferred time
- Non-clinical question
- AI phone
Sample details for this example. No customer record is created.
Assigned team
Rehabilitation reception
Awaiting staff reviewRoute clinical suitability and urgent symptom language to a qualified person.
A prepared request is not a confirmed booking, price, or decision.
Assigned team
Rehabilitation reception
Route clinical suitability and urgent symptom language to a qualified person.
After approval
Confirm the visit and send approved preparation guidance.
A prepared request is not a confirmed booking, price, or decision.
- Capture appointment preferences
- Prepare approved access guidance
- Route clinical questions to staff
Conversation and work details
Conversation history
- First question answered
The request and preferred contact were captured in one customer record.
First contact - Business details added
Create an appointment request using clinic-approved service information.
Same journey - Follow-up preference confirmed
Confirm the visit and send approved preparation guidance.
Latest update - Prepared request prepared
Route clinical suitability and urgent symptom language to a qualified person.
Now
Next actions
- Create an appointment request using clinic-approved service information.
Saleringo · Prepared now
- Route clinical suitability and urgent symptom language to a qualified person.
Rehabilitation reception · Next review
- Confirm the visit and send approved preparation guidance.
Saleringo · After approval
- Keep the result on the same customer history
Rehabilitation reception · At completion
Prepared in CRM
- Visitor contact
- Example customerSource: Phone
- Service interest
- Service interestSource: Phone
- Preferred time
- Preferred timeSource: Web chat
- Non-clinical question
- AI phoneSource: Web chat
- Business detail
- Non-clinical questionSource: Messenger
- Contact preference
- Permission recordedSource: Messenger
Approval controls
- Approved answers
Answer only from business-approved information.
- Commitments
A person approves availability, price, or other commitments.
- Sensitive questions
Stop automation and send the full context to authorized staff.
- Customer access
Only assigned rehabilitation reception roles can open contact details.
Customer follow-up
We have your prepared request. Rehabilitation reception has the details and will confirm the next step in this conversation.
Sends only after rehabilitation reception confirms the next step.See the workflow for your team.
Use this example as a starting point, then confirm the real questions, fields, approvals, and connected systems for your business.