Property management
Connect tenant requests, properties, vendors, and follow-up.
Property management demo
Hear the conversation. Watch the customer record take shape.
Who can arrange a review of a broken light in the shared bicycle room?
- Phone
- —
- Contact permission
- Not yet confirmed
- Customer request
- Waiting for the conversation
- Reported location
- —
Created after the request is captured
To Contact & permission required
The update is prepared after the conversation.
Illustrative workflow
The answer is only the beginning.
The question, useful details, and next action stay together. Your team confirms the commitments.
Customer
The lift is not working in our building. Who is handling it?
- AI phone
- Website chat
- Messaging
Property, rental & mobility
Connect tenant requests, properties, vendors, and follow-up.
A resident reports a building issue and expects the request to stay attached to the right unit.
Saleringo
I can record your question and preferred contact details. The responsible team will review the request and confirm the next step; professional decisions remain with an authorized person.
Create a property-linked maintenance case and prepare the vendor task.
Never grants access, changes a lease, or promises landlord approval.
Prepared request
- Resident contact
- Example customer
- Property and unit
- Property and unit
- Issue category
- Issue category
- Access and urgency
- AI phone
Sample details for this example. No customer record is created.
Assigned team
Property operations team
Awaiting staff reviewSend emergencies and approval decisions to the responsible property manager.
A prepared request is not a confirmed booking, price, or decision.
Assigned team
Property operations team
Send emergencies and approval decisions to the responsible property manager.
After approval
Share the case reference and continue updates on the same resident history.
A prepared request is not a confirmed booking, price, or decision.
- Match property and unit
- Create a maintenance or callback task
- Update the resident after review
Conversation and work details
Conversation history
- First question answered
The request and preferred contact were captured in one customer record.
First contact - Business details added
Create a property-linked maintenance case and prepare the vendor task.
Same journey - Follow-up preference confirmed
Share the case reference and continue updates on the same resident history.
Latest update - Prepared request prepared
Send emergencies and approval decisions to the responsible property manager.
Now
Next actions
- Create a property-linked maintenance case and prepare the vendor task.
Saleringo · Prepared now
- Send emergencies and approval decisions to the responsible property manager.
Property operations team · Next review
- Share the case reference and continue updates on the same resident history.
Saleringo · After approval
- Keep the result on the same customer history
Property operations team · At completion
Prepared in CRM
- Resident contact
- Example customerSource: Phone
- Property and unit
- Property and unitSource: Phone
- Issue category
- Issue categorySource: Web chat
- Access and urgency
- AI phoneSource: Web chat
- Business detail
- Access and urgencySource: Messenger
- Contact preference
- Permission recordedSource: Messenger
Approval controls
- Approved answers
Answer only from business-approved information.
- Commitments
A person approves availability, price, or other commitments.
- Sensitive questions
Stop automation and send the full context to authorized staff.
- Customer access
Only assigned property operations team roles can open contact details.
Customer follow-up
We have your prepared request. Property operations team has the details and will confirm the next step in this conversation.
Sends only after property operations team confirms the next step.See the workflow for your team.
Use this example as a starting point, then confirm the real questions, fields, approvals, and connected systems for your business.