
AI consultation for retail
Connect product questions, exchange requests, and store follow-up without promising stock or refunds that have not been checked.
Alumni associations demo
Hear the conversation. Watch the customer record take shape.

Could I enquire about submitting an old class photo for the alumni reunion display?
- Phone
- —
- Contact permission
- Not yet confirmed
- Customer request
- Waiting for the conversation
- Reunion archive material
- —
Created after the request is captured
To Contact & permission required
The update is prepared after the conversation.
Work rules and exception handling
An exchange request reaches the right store
From a question to accountable work
Can I exchange this size and collect the replacement downtown?
I can collect the item and preferred store for an exchange review. The store will confirm eligibility and replacement stock.
Approved exchange policy / store collection guidance
Request received
An exchange request reaches the right store
Size exchange; downtown collection; order verification needed
Source document
Approved exchange policy / store collection guidance
Approved guidanceCheck order access and stock through the approved connection or store staff. Do not invent delivery or refund status.
Customer work record
- Request
- Size exchange
- Collection
- Downtown store
- Order
- Verification needed
Size exchange; downtown collection; order verification needed
Next action
- Captured details
An exchange request reaches the right store
- Responsible team
Selected store team
- Next action
Create an exchange and stock-check task
Not a completed booking or approval
Check order access and stock through the approved connection or store staff. Do not invent delivery or refund status.
Illustrated product workflow. The example data does not belong to a customer.
What changes for your team
Customers know what happens next; stores get the context to resolve the request.
Approved product and policy guidance
Answer common product, collection, and exchange questions from reviewed information.
Store-specific requests
Capture the item, order context, desired change, and preferred store.
Sales and service follow-through
Give the right store or service team an actionable request with the conversation attached.
Set up around your operation
- Prepare
Choose a purchase or service question
Start with product guidance, collection, exchanges, or another repeatable request.
- Configure
Review order and stock access
Confirm the approved data connection or staff check for stock, order status, and identity.
- Validate
Test policy exceptions
Verify returns outside policy, unavailable items, and follow-up ownership.
Before you go live
Live stock, order status, refunds, and delivery depend on verified systems and permissions. The example does not place an order or issue a refund.
Put your own customer request through this workflow.
Review the channels, approved information, team responsibilities, and final price in a written proposal.
Requesting a proposal does not start payment or activation.


